Terms of Service for Businesses

1. Service Provider & Introduction

YoZombie is provided by, and you're contracting with:

YoZombie, L.L.C.
Registered Mailing Address: P.O. Box 128, Galesville, Maryland 20765, USA
Organized under the laws of the State of Maryland, United States of America.

By accessing or using the YoZombie platform ("YoZombie," "we," "us," or "our"), you agree to these Terms of Service ("Terms"), which govern your use of the YoZombie platform and related services (the "Platform").

These Terms form a binding legal agreement between you, the "Business," and YoZombie, L.L.C. They apply only to Businesses using the Platform to post or manage short-term contract work ("Gigs"). Workers who use the Platform to accept and complete gigs are governed by the separate YoZombie Terms of Service for Workers.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree, you must not use the Platform.

Important Notice: Nothing in these Terms creates an employment, agency, or partnership relationship between you, any Worker, and YoZombie.

2. Age Requirements

You must be at least 18 years old to create a Business account or use the YoZombie platform to post or manage gigs. By using YoZombie, you represent and warrant that you meet these requirements.

If you are accessing or using YoZombie on behalf of an organization, you represent that you are authorized to bind that entity to these Terms. The entity accepts full responsibility for your actions under this agreement.

3. Definitions

For clarity and consistency, the following definitions apply throughout these Terms:

• "Business" means any individual, company, organization, or other legal entity that registers for a Business account and uses the Platform to post, manage, book, or pay for Gigs.
• "Worker" means any independent contractor or individual who accepts and completes Gigs posted by a Business through the Platform. Workers are not employees, agents, representatives, or partners of YoZombie.
• "Gig" means a short-term, temporary, or on-demand work opportunity created by a Business through the Platform and accepted by one or more Workers.
• "Marketplace" means the Platform's marketplace functionality that enables Businesses and Workers to find each other and enter into separate service arrangements directly.
• "Platform" or "YoZombie Platform" means YoZombie's proprietary software, mobile application, website, and related technology systems, features, and services used to operate the Marketplace.
• "Platform Fee" means the flat fee charged by YoZombie per Worker slot or per Gig, as disclosed at the time of posting, booking, or payment.
• "Stripe Connect" means the third-party payment processing services integrated into the Platform that facilitate payment authorization, payment holds, refunds, and disbursements between Businesses, Workers, and YoZombie.
• "User Content" means any data, text, graphics, photos, video, audio, feedback, reviews, ratings, or other materials uploaded or submitted through the Platform.
• "Account" means the registered Business profile created to access and use the Platform.
• "You" or "Your" means the Business or the Business's authorized representative.

4. Contents

1. Service Provider & Introduction
2. Age Requirements
3. Definitions
4. Contents
5. Relationship of the Parties
6. Using the Platform
7. Worker Classification
8. Cancellations, Completion, Refunds, and Disputes
9. Rating & Trust System
10. Privacy & Data Use
11. Account Deletion
12. Prohibited Uses
13. Liability & Indemnification
14. Governing Law & Arbitration
15. Updates to Terms
16. Force Majeure
17. Severability, Waiver, Entire Agreement & Electronic Consent
18. Contact Information

5. Relationship of the Parties

5.1 Independent Contractor Relationship

YoZombie operates solely as a neutral technology platform that connects Businesses with independent Workers for short-term gigs. Nothing in these Terms shall be construed to create any relationship of employment, agency, partnership, or joint venture between YoZombie and any Business or Worker.

• Workers are independent contractors, not employees of YoZombie or the Businesses posting gigs.
• YoZombie does not control or direct the manner or means by which Workers perform services.
• Businesses have no authority to act on behalf of YoZombie, and YoZombie has no authority to act on behalf of Businesses or Workers.

5.2 Separate Agreements

When a Business posts a gig and a Worker accepts it, a separate, direct contractual relationship is formed between the Business and that Worker. YoZombie is not a party to this contract and bears no responsibility for the performance, quality, timeliness, or outcome of any work performed under such agreements.

5.3 No Employment or Benefits

Workers engaged through the Platform are not entitled to employment benefits, workers' compensation, unemployment insurance, or any other employee rights or privileges under local, state, or federal law. Businesses must comply with all applicable labor and tax obligations resulting from their engagement with Workers.

5.4 Taxes and Withholdings

YoZombie does not withhold or remit taxes on behalf of any Business or Worker. Each party is solely responsible for its own tax filings and payments as required by applicable law.

5.5 Acknowledgment

By using the Platform, you expressly acknowledge that YoZombie's role is limited to facilitating introductions and payment processing via third-party providers, and that all employment, tax, and legal obligations rest with the contracting parties.

6. Using the Platform

6.1 Overview

YoZombie provides a digital marketplace platform that allows Businesses to post and manage short-term, in-person work opportunities ("Gigs") that independent Workers may choose to accept.

6.2 Gig Posting Requirements

When posting a Gig, you must provide accurate, complete, and non-misleading information, including:

• A clear description of the work scope and expected deliverables
• The location, date, and start/end time
• The compensation type (hourly or fixed) and the amount offered
• The number of Worker slots
• Any required qualifications, attire, tools, certifications, or conditions

You represent and warrant that each Gig you post complies with all applicable laws and regulations, is reasonably safe and lawful to perform, and does not include false, deceptive, discriminatory, or unlawful terms.

6.3 Pre-Payment Requirement

Unless expressly stated otherwise in writing by YoZombie, all Gigs must be paid in full through the Platform at the time of posting. The total amount charged may include the Worker's compensation and the applicable Platform Fee.

6.4 Payments Through Stripe Connect

All Gig payments are processed through Stripe Connect. YoZombie does not act as a bank, money transmitter, or escrow agent, and does not take custody of funds. When the Gig is marked complete, Stripe will initiate payout of the Worker's compensation and remittance of the Platform Fee to YoZombie, subject to Stripe's processing timelines and policies.

6.5 Platform Fees

Businesses pay a flat Platform Fee per Worker slot based on the listed pay per Worker:

Optional premium features may carry additional fees disclosed before purchase. YoZombie may update fees with notice through the Platform.

6.6 Payment Confirmations and Records

Businesses can view receipts, Gig details, and payment status in the in-app dashboard. YoZombie may retain transaction and Gig records as needed for operations, fraud prevention, dispute handling, legal compliance, and tax/accounting obligations.

6.7 Failed, Delayed, or Reversed Payments

YoZombie is not responsible for delays, failures, charge reversals, or payout interruptions caused by Stripe, banks, card networks, incorrect account details, insufficient funds, chargebacks, compliance reviews, or risk controls.

6.8 Chargebacks, Disputes, and Administrative Actions

Chargebacks and payment disputes are handled in accordance with Stripe's applicable terms and dispute resolution processes. YoZombie may suspend or terminate any Business account engaging in excessive, abusive, or fraudulent chargebacks or misuse of the dispute process.

6.9 Refunds

Refunds, if applicable under these Terms, are processed through Stripe and returned to the original payment method in accordance with Stripe and financial institution processing timelines. YoZombie does not control refund processing times.

6.10 Currency and Taxes

All payments are processed in U.S. Dollars (USD). Each party is solely responsible for determining and meeting its own tax obligations. YoZombie does not provide tax advice.

6.11 Non-Circumvention

You agree not to bypass the Platform to avoid Platform Fees or move payment off-platform for any Active Gig. This includes paying Workers outside the Platform for an Active Gig, asking Workers to cancel to complete work off-platform, or using off-platform arrangements to avoid fees for substantially similar work sourced through YoZombie.

6.12 Fraud, Abuse, and Policy Violations

YoZombie may suspend, limit, or terminate access to the Platform where YoZombie reasonably suspects fraud, repeated abuse, or policy violations.

7. Worker Classification

7.1 Independent Contractor Status

All Workers using the YoZombie platform are classified as independent contractors, not employees, agents, or representatives of either YoZombie or any Business.

7.2 No Employment Relationship

Workers are not employees of YoZombie or of any Business posting gigs. No wages, benefits, or insurance coverage are provided by YoZombie. No federal, state, or local employment taxes are withheld or paid by YoZombie. Each accepted gig represents a one-time, independent contract between the Worker and the Business.

7.3 Control of Work

Workers determine their own methods, tools, and schedules to complete gigs, subject only to the basic timing and scope described in the gig posting. Businesses may not impose control beyond legitimate coordination or safety requirements.

7.4 Right to Work for Others

Workers are free to perform services for any other company or client. There are no exclusivity requirements under these Terms.

7.5 Compliance and Classification

Businesses agree to treat all Workers as independent contractors and to comply with all applicable tax, labor, and employment classification laws. Misclassification is the sole responsibility of the Business.

7.6 Tax Responsibility

Workers are solely responsible for reporting and paying all required income, self-employment, and other applicable taxes. For payments processed through Stripe Connect, Stripe or the applicable payment entity may issue tax forms where legally required. YoZombie does not provide tax advice.

7.7 No Agency or Partnership

Nothing in these Terms creates a partnership, joint venture, franchise, or agency relationship between YoZombie, any Business, or any Worker.

8. Cancellations, Completion, Refunds, and Disputes

8.1 Cancellation and Completion Framework

YoZombie is a neutral marketplace platform. YoZombie does not act as a bank, money transmitter, or escrow agent and does not take custody of funds. Cancellation rules apply when a Gig is ended before completion; completion rules apply when a Gig is finished.

8.2 Business-Initiated Cancellations

A Business may cancel a Gig at any time prior to its scheduled start time:

• Before a Worker accepts a Gig slot: The Business will receive a full refund for the unfilled Worker slot(s).
• After a Worker accepts — more than 1 hour before start: A refund will be initiated for the affected Worker slot(s).
• After a Worker accepts — less than 1 hour before start: A late cancellation fee of $15 per accepted Worker will be issued as a standby credit to each affected Worker. Any remaining unreleased funds will be refunded to the Business.

8.3 Worker-Initiated Cancellations

If a Worker cancels after accepting a Gig slot, the Worker forfeits any payment for that slot and the Business will receive a refund of unreleased funds associated with that Worker slot. Repeated, abusive, or last-minute Worker cancellations may result in Platform restrictions.

8.4 Worker No-Show / Failure to Check In

A Worker is considered a No-Show if the Worker does not arrive and complete the Platform's check-in requirement within the check-in window displayed in the Platform. If a Worker is a No-Show, the Business may mark the Worker as a No-Show, the Worker receives no payment, and the Business receives a refund of unreleased funds for that slot.

8.5 YoZombie-Initiated Cancellations

YoZombie may cancel a Gig if the posting violates these Terms, applicable law, or Stripe's policies; if fraud, abuse, or safety concerns are detected; or if a system error or payment failure occurs. YoZombie will initiate refunds of unreleased funds unless the cancellation results from the Business's misconduct or refunds are restricted by Stripe's policies or applicable law.

8.6 When a Gig Is Considered "Complete"

A Gig is deemed complete when confirmed through the in-app completion flow, either by the Business marking it Completed, the Worker marking it Completed, or automatic completion after the verification period if no dispute is filed within the dispute window.

8.7 Refund Eligibility and Finality

Refunds apply only to funds not yet released through Stripe to a Worker, except as required by law or permitted by Stripe's policies. Once a Gig is marked complete and Stripe has released funds, the transaction is final and non-refundable within the Platform, except as required by applicable law or as resolved through the dispute and arbitration process.

8.8 Dispute Initiation (48-Hour Window)

Either the Business or the Worker may file a dispute if they reasonably believe the agreed terms were not met. Disputes must be submitted through the in-app dispute form within forty-eight (48) hours of the scheduled Gig end time. Valid dispute reasons include failure to perform agreed-upon services, misrepresentation of job scope or compensation, and misconduct, safety, or professionalism violations.

8.9 Evidence Submission and Review

Both parties must submit supporting evidence, which may include photos or videos, in-app message transcripts, time-stamped attendance confirmations, and other documentation. YoZombie will review evidence in good faith and may request clarification or additional documentation.

8.10 Determination and Outcomes

After evaluating available information, YoZombie will issue a determination in good faith. Possible outcomes include a refund to the Business, a partial refund, or no refund. YoZombie's determination is final for Platform resolution purposes unless corrected due to error, fraud, or newly available evidence, or unless a party pursues arbitration as described in Section 14.

8.11 Timing and Notification

YoZombie will make commercially reasonable efforts to finalize dispute resolutions within ten (10) business days after receiving reasonably complete evidence from both parties. Both parties will be notified of the decision through the app and via their registered email.

8.12 Chargebacks and Payment Reversals

You agree to attempt to resolve payment disputes through the YoZombie dispute process before initiating a chargeback. If a chargeback is initiated, YoZombie may restrict or suspend the account during investigation. Repeated, abusive, or bad-faith chargebacks may result in account suspension or termination.

8.13 Force Majeure and Emergency Cancellations

YoZombie is not liable for cancellations, inability to perform, or payment delays resulting from events beyond its reasonable control. In such cases, YoZombie may waive certain cancellation fees or provide credits where appropriate.

8.14 Limitation of Liability (Cancellations and Disputes)

YoZombie acts solely as a neutral technology platform facilitating transactions between independent parties. Except as required by law, YoZombie is not liable for damages arising from cancellations, rescheduling, dispute outcomes, or related payment issues.

9. Rating & Trust System

9.1 Overview

YoZombie operates a reputation-based "Trusted By" system to ensure accountability and transparency between Businesses and Workers. After each completed gig, both parties answer a single question: "Would you work with this person again?"

9.2 Business Ratings of Workers

A "Yes" adds one Trusted by Businesses point to the Worker's public profile. A "No" is logged privately and used internally for trust analysis. If a Worker receives ten (10) or more "No" responses, their account may be flagged for administrative review, suspension, or removal.

9.3 Worker Ratings of Businesses

A "Yes" adds one Trusted by Workers point to the Business profile. A "No" remains private but may trigger investigation if repeated reports suggest unprofessional conduct, misrepresentation, or unsafe conditions.

9.4 Display & Data Retention

Publicly visible "Trusted By" counts reflect only positive ("Yes") responses. YoZombie retains anonymized rating data for fraud prevention, analytics, and quality assurance. Upon account deletion, all personally identifiable information is removed while rating data remains anonymized to preserve system integrity.

9.5 Prohibited Conduct & Manipulation

Users shall not coordinate fake gigs or collude to inflate trust scores, offer incentives for positive reviews, submit retaliatory or discriminatory feedback, or create multiple or false accounts to alter reputation metrics.

9.6 Platform Oversight

All feedback and ratings represent subjective user opinions, not verified factual statements. YoZombie does not endorse or independently verify individual ratings. To the fullest extent permitted by law, YoZombie shall not be liable for any damages resulting from user-generated feedback.

10. Privacy & Data Use

10.1 Data Collection & Purpose

YoZombie collects only the information necessary to operate, improve, and secure the Platform, including account details, gig and payment history, and device and activity data. YoZombie does not sell or rent personal data to third parties under any circumstances.

10.2 Payment Information

All payment processing, banking details, and tax-related data are handled exclusively by Stripe Connect. YoZombie never directly stores or has access to full card numbers, bank routing details, or taxpayer identification numbers.

10.3 Data Hosting & Security

YoZombie operates on Firebase (Google Cloud Platform) for authentication, database, and hosting services. All user data is stored using industry-standard encryption and secured by Google Cloud's access controls.

10.4 Communication & Messaging

All contact between Businesses and Workers occurs through the in-app messaging system. Direct exchange of personal phone numbers or emails outside the Platform is prohibited. Messages are encrypted in transit and archived for dispute resolution and operational integrity.

10.5 Data Sharing & Legal Disclosure

YoZombie may disclose limited information when legally required to do so — such as through subpoena, court order, or law enforcement request. We may share minimal operational data with third-party service providers under confidentiality and data-processing agreements.

10.6 Breach Notification

In the event of a data breach that compromises user information, YoZombie will notify affected users within the time period required by applicable law and take all commercially reasonable steps to mitigate potential harm.

10.7 User Rights & Data Requests

Users may request access to, correction of, or deletion of their personal data by contacting support@yozombie.com. See our full Privacy Policy for complete details on your rights.

11. Account Deletion

11.1 Right to Request Deletion

Businesses may request deletion of their YoZombie account at any time through the in-app settings or by emailing support@yozombie.com. Requests must originate from the verified account email and may require identity confirmation.

11.2 Legal & Operational Limitations

YoZombie may delay or deny deletion until all active or accepted gigs have been completed, cancelled, or expired; all payments, refunds, disputes, or chargebacks have been fully resolved; any investigation or fraud review has concluded; and applicable law permits removal.

11.3 Consequences of Deletion

Once deletion is processed, personally identifiable information not required for legal or operational integrity will be permanently deleted or anonymized. Limited identifying information may be securely retained for payment reconciliation, tax law compliance, and historical trust and safety logs. Account access is permanently revoked and cannot be restored.

11.4 Irreversible Nature of Deletion

Account deletion is final and cannot be undone. To use the Platform again, a new registration must be completed and verified.

12. Prohibited Uses

12.1 General Restrictions

You agree not to use the YoZombie Platform in any manner that violates applicable law, infringes another party's rights, circumvents platform controls or payment systems, posts defamatory or unlawful material, engages in fraudulent or deceptive activity, or introduces malware or malicious code.

12.2 AI and Automated Manipulation Restrictions

Users must not employ AI or automation tools to create, modify, or submit gig listings, messages, or reviews in a misleading manner; generate synthetic identities or deepfake materials; or use data obtained through YoZombie to train external AI or machine-learning models without express written consent.

12.3 Payment Integrity

You may not attempt to bypass Stripe Connect for any Active Gig, solicit or accept off-platform payments for Gigs posted on YoZombie, interfere with Stripe's identity-verification or tax-reporting processes, or manipulate payment timing to avoid fees.

12.4 Platform Integrity and Security

Any attempt to reverse-engineer, copy, or commercially exploit YoZombie's proprietary code, algorithms, or user databases is strictly prohibited.

12.5 Consequences of Violation

Violations may result in immediate account suspension or termination, forfeiture of platform access or referral bonuses, and legal action or referral to law-enforcement authorities.

13. Liability & Indemnification

13.1 No Employment Relationship

YoZombie is a technology platform that facilitates connections between independent Businesses and independent Workers. YoZombie will not be liable for any actions, omissions, or representations made by Workers or Businesses, or for any disputes, losses, injuries, or damages arising out of engagements initiated through the Platform.

13.2 Platform "As Is" Disclaimer

To the fullest extent permitted by applicable law, YoZombie provides the Platform and Services "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise.

13.3 Limitation of Liability

To the maximum extent permitted by law, YoZombie's total cumulative liability for any claims arising out of or relating to these Terms shall not exceed the greater of (1) $100 USD or (2) the total Platform Fees paid by the Business to YoZombie within the preceding twelve (12) months. YoZombie shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages.

13.4 Indemnification by Business

The Business agrees to defend, indemnify, and hold harmless YoZombie, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from any violation of these Terms, negligent or intentional act or omission, dispute or transaction between the Business and a Worker, or claim that the Business's content or conduct violated applicable law or third-party rights.

13.5 Survival

The obligations set forth in this Section shall survive termination, suspension, or expiration of these Terms or the Business's account.

14. Governing Law & Arbitration

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict-of-laws principles.

14.2 Required Informal Resolution

Before initiating arbitration against YoZombie, the Business agrees to provide YoZombie with written notice of the dispute and a reasonable opportunity to resolve it informally. If the dispute is not resolved within thirty (30) days after YoZombie receives notice, either party may initiate arbitration.

14.3 Agreement to Binding Arbitration

Except where prohibited by law and except for the exceptions in Sections 14.6 and 14.7, all disputes arising out of or relating to these Terms shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, conducted in Anne Arundel County, Maryland.

BY AGREEING TO THESE TERMS, YOU WAIVE YOUR RIGHT TO A TRIAL BY JURY AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN YOUR INDIVIDUAL CAPACITY.

14.4 Arbitration Procedure and Fees

Arbitration shall be conducted by a single neutral arbitrator. Each party shall bear its own attorneys' fees and costs, except as permitted by applicable law and the AAA rules. The arbitrator's award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

14.5 Class Action Waiver

All claims must be brought in the parties' individual capacities and not as a plaintiff or class member in any class, collective, or representative proceeding.

14.6 Small Claims Exception

Either party may bring an individual claim in small claims court in Anne Arundel County, Maryland, where the amount in controversy is within the court's jurisdictional limits.

14.7 Equitable Relief

YoZombie may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, enforce non-circumvention obligations, or prevent unauthorized access to the Platform.

14.8 Survival

This Section shall survive termination of the Business's account.

15. Updates to Terms

15.1 Right to Modify

YoZombie reserves the right to update, modify, or replace any part of these Terms at any time. Any such updates will take effect 30 days after notice is provided through the Platform, by email, or other reasonable communication methods.

15.2 Notification of Changes

YoZombie will post all updates within the Platform and mark them with a "Last Updated" date. Significant changes that affect rights or obligations will be accompanied by direct notice, such as a pop-up prompt or in-app banner requiring acknowledgment.

15.3 Continued Use Constitutes Acceptance

Continued use of the Platform after the effective date of an updated version of these Terms constitutes your acceptance of the revised Terms.

15.4 Regulatory Compliance Updates

YoZombie may implement updates immediately if required by law or government directive. In such cases, notice will still be provided as soon as reasonably practicable.

15.5 Historical Recordkeeping

YoZombie maintains a historical record of all prior versions of these Terms for a minimum of two (2) years. Upon written request, Businesses may obtain a copy of any previous version applicable to their use of the Platform during a specific period.

16. Force Majeure

16.1 Definition

YoZombie shall not be liable for any failure or delay in performing its obligations under these Terms when such failure or delay results from circumstances beyond its reasonable control, including acts of God or natural disasters, epidemics or pandemics, acts of war or terrorism, power or telecommunications failures, strikes or labor disputes, failures of third-party service providers (including Stripe, Google, or Firebase), government orders or restrictions, or internet or hosting interruptions beyond YoZombie's control.

16.2 Effect of Force Majeure Event

During a Force Majeure event, YoZombie's obligations shall be suspended for the duration of the event, and any affected deadlines shall be extended for a reasonable period following the end of the event. YoZombie will make commercially reasonable efforts to resume normal operations as soon as practicable.

16.3 Notification

YoZombie will notify Businesses through the Platform or via email as soon as reasonably possible after becoming aware of a Force Majeure event that materially impacts platform operations or payment processing.

16.4 Limitation

Nothing in this Section shall excuse or delay payment obligations already incurred prior to the occurrence of the Force Majeure event.

17. Severability, Waiver, Entire Agreement & Electronic Consent

17.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be deemed severed, and the remaining provisions shall continue in full force and effect.

17.2 No Waiver

Failure or delay by YoZombie in exercising any right, remedy, or power under these Terms shall not operate as a waiver thereof. Any waiver must be in writing and signed by an authorized representative of YoZombie to be effective.

17.3 Entire Agreement

These Terms, together with any referenced policies (including the Privacy Policy, Stripe Connect Terms, and any additional platform guidelines), constitute the entire agreement between YoZombie and the Business concerning the use of the Platform. All prior or contemporaneous oral or written communications are hereby superseded.

17.4 Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without YoZombie's prior written consent. YoZombie may freely assign these Terms to an affiliate, successor, or acquirer of the business.

17.5 Electronic Consent & Communications

By using the YoZombie Platform, you consent to conduct transactions and communications electronically. You agree that clicking "I Agree," creating an account, or continuing to use the Platform constitutes your electronic signature and consent to these Terms under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and Maryland Uniform Electronic Transactions Act (Md. Code, Commercial Law §21-101 et seq.).

17.6 Survival

All provisions of these Terms that by their nature should survive termination — including indemnification, limitations of liability, governing law, arbitration, and this Section — shall survive termination of your account or use of the Platform.

18. Contact Information

If you have questions, complaints, or legal notices regarding these Terms or the YoZombie Platform, please contact us at:

YoZombie, L.L.C.
Registered Mailing Address: P.O. Box 128, Galesville, Maryland 20765, USA
Email: support@yozombie.com
Attention: Legal Department

YoZombie will respond to legal correspondence within a reasonable time in accordance with applicable law. All notices to YoZombie must be sent in writing to the above mailing address or via certified email communication.